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Microsoft AB-210 Exam Practice Questions - Updated July 2026

Validexamtopics gives you Microsoft AB-210 exam questions built directly from the real AB-210 exam question bank, updated July 2026.

Every Microsoft AB-210 question comes with a clear explanation, not just an answer key, so you build real understanding instead of memorizing letters. Get it as a downloadable Microsoft AB-210 PDF or a timed, interactive Accelerating Sales Pipelines with AI in Dynamics 365 practice exam.

Microsoft 4 Free Questions
0/4 answered
1
Question 1 of 4

A sales manager wants sellers to see all email, calls, meetings, and notes related to a record in one chronological view within a Dynamics 365 Sales record. Which feature should you configure?

A
Sales Accelerator
B
Timeline
C
Relationship Assistant
D
Business Process Flow
Correct Answer: B

The Timeline control on a Dynamics 365 record displays a chronological, unified history of activities (emails, calls, appointments, notes) tied to that record. Sales Accelerator (A) is about prioritized work queues/sequences, not activity history. Relationship Assistant (C) surfaces action cards/insights. A Business Process Flow (D) guides a seller through stages, not activity logging.

2
Question 2 of 4

You are preparing to deploy an agent (such as the Sales Qualification Agent) in Dynamics 365 Sales. Before deployment, which two things must you configure?

A
Capacity and billing/credits for agent usage
B
A custom Power BI dashboard
C
Prerequisites such as required licenses and environment settings
D
A SharePoint document library
Correct Answer: A

Deploying any Copilot/agent capability in Dynamics 365 Sales requires confirming licensing/environment prerequisites (C) and configuring capacity, billing, and credit consumption (A), since agent usage draws on metered AI capacity. Power BI (B) and SharePoint (D) are unrelated to agent deployment readiness.

3
Question 3 of 4

A seller wants an AI agent to help draft outreach emails, schedule follow-ups, and manage next steps on an active opportunity, in addition to just gathering intelligence. Which agent and mode combination is appropriate?

A
Sales Research Agent
B
Sales Close Agent – Research
C
Sales Close Agent – Engage
D
Sales Qualification Agent – Research-only
Correct Answer: C

The Sales Close Agent has two types: Research (gathers deal intelligence/insights only) and Engage (adds action-taking capability like drafting communications and next-step management). The Sales Research Agent (A) is focused purely on gathering intelligence via the research canvas, not taking actions. Option D applies to leads, not opportunities.

4
Question 4 of 4

Your organization wants the Sales Qualification Agent to gather lead information and draft a summary for the seller without contacting the lead directly. Which configuration mode should you use?

A
Research and engage mode
B
Autonomous mode
C
Research-only mode
D
Manual qualification mode
Correct Answer: C

Research-only mode has the agent gather and synthesize lead intelligence for the seller to review, but it does not send outreach. Research and engage mode (A) additionally allows the agent to initiate contact/emails with the lead. "Autonomous" and "Manual qualification" (B, D) aren't the defined configuration modes for this agent.

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